Privacy Policy
Your data security is as important as proper torque specifications. We've engineered our privacy practices with the same precision we teach in our courses.
Introduction
At CarCareStep, we understand that trust is earned through transparency. Just like diagnosing an engine problem, we believe in clear, honest communication about how we collect, use, and protect your personal information.
This privacy policy applies to all services provided through carcarestep.com and our educational platform. When you enroll in our courses or interact with our content, you're not just learning about car repair – you're joining a community built on trust and expertise.
Information We Collect
Personal Information
- Name and email address when you register for courses
- Payment information processed securely through our payment providers
- Communication preferences and course progress data
Technical Information
- Device information and browser type for optimal course delivery
- IP address and location data to comply with regional requirements
- Usage analytics to improve our educational content and platform
How We Use Your Information
Course Delivery
Providing access to course materials, tracking your progress, and personalizing your learning experience based on your skill level and interests.
Communication
Sending course updates, new content notifications, and responding to your support requests. We respect your communication preferences.
Platform Improvement
Analyzing usage patterns to enhance course content, fix technical issues, and develop new educational materials that better serve our community.
Legal Compliance
Meeting Canadian privacy laws, processing payments securely, and maintaining records as required by educational and business regulations.
Data Sharing and Third Parties
We don't sell your personal information. Period. However, we do work with trusted service providers to deliver the best learning experience possible.
Payment Processors
Secure payment handling through industry-standard encrypted services. Your payment data never touches our servers directly.
Cloud Services
Course content and progress data stored on secure Canadian cloud infrastructure with encryption at rest and in transit.
Analytics Partners
Anonymized usage data helps us understand course effectiveness. No personally identifiable information is shared.
Your Privacy Rights
Access
Request a copy of all personal data we have about you
Correction
Update or correct any inaccurate information in your profile
Deletion
Request removal of your personal data from our systems
Exercise Your Rights
To exercise any of these rights or if you have questions about our privacy practices, contact us directly:
Data Security
We implement industry-standard security measures including encryption, secure servers, and regular security audits. Our team follows strict data handling procedures, and access to personal information is limited to authorized personnel only.
While we take every precaution to protect your data, no internet transmission is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.
Cookies and Tracking
We use cookies and similar technologies to enhance your learning experience, remember your preferences, and analyze platform usage. Essential cookies are required for basic functionality, while optional cookies help us improve our services.
Policy Updates
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through email or prominent notices on our platform. Continued use of our services after updates constitutes acceptance of the revised policy.
2729, Canada
Workshop Data Collection Notice
We use cookies and similar tech to improve your learning experience, analyze site performance, and provide personalized course recommendations. Just like fine-tuning an engine, these help us optimize everything for better performance.